Support

Just like our installs, we make finding answers to your questions and getting help as easy as possible.

Installation Guides Frequently Asked Questions Contact Us Risk-Free Audition 4-Year Warranty Worldwide Shipping Returns / Exchanges

FAQs

Our Speakers

1. Do these speakers add more bass to my system?

While the Front SoundStage upgrade doesn't require adding more power, larger mid-bass drivers, or subwoofers, you will experience a significant boost in bass response and overall sound clarity after installing your Audio Uprising upgrades.

There are two main reasons for this:

Improved Balance:  When we upgrade the Front SoundStage, we address the primary source of distortion from the factory speakers.  This helps "level the playing field" with the larger mid-bass drivers and subwoofers in the factory system.  As a result, the overall sound becomes more balanced, especially at higher volume levels.

Better Bass Clarity: The Audio Uprising upgrades are designed to handle more power, allowing for cleaner, distortion-free sound at higher volumes, offering enhanced sound clarity compared to the factory speakers they replace.  This allows your system to produce deeper, cleaner bass, with mid-bass drivers and subwoofers capable of delivering louder, distortion-free sound.  As a result, you’ll not only hear the improvement in bass quality but also feel it more vividly, as the upgraded components excel at handling higher volumes with greater precision and control.

2. Will speakers make my stereo sound louder?

While our speakers don’t add extra power to your system (so they won’t technically make your stereo "louder"), they’ll make your music sound clearer and better at higher volumes. 

Here's why:

With our speakers, you’ll experience a major improvement in sound clarity.  The midrange and tweeters eliminate distortion, so as you turn up the volume, your music won’t break up or get muffled.  This means your stereo will feel louder and more dynamic, even at higher levels!

In short: You’re not just getting more volume, you’re getting crisp, powerful sound that doesn’t lose its quality. Enjoy the upgrade!

3. How long does it take for my speakers to properly break in?

We can’t stress this enough: it takes at least 2-3 hours of listening for the speakers to fully break in.  Think of it like a first date – go easy at first, and the magic will happen.  Play at moderate to moderately loud levels, and let the speakers find their groove.

What exactly is “breaking in” a speaker?

During the break-in process, key components like the surrounds, spiders, cones, and domes adjust to the movement required to create sound.  These materials soften, warm up, and settle into their optimal form, allowing the speakers to perform at their best.

As they do, your music will come to life with brilliant, detailed sound, just the way we intended.  Patience pays off—let your speakers break in, and you’ll experience the full potential of your new sound system.

Warranty + Guarantee

1. What is the Risk-Free 60-Day Audition?

We make it easy:  

  1. Install your new speakers
  2. Ensure all settings on your radio/source unit are set to flat, and all device EQ modes are set to "off" or "flat”
  3. Audition them for 2 to 3 hours to break in the speakers using our Spotify playlist and your favorite tunes 
  4. Enjoy your music like never before!

If you’re not completely satisfied, we'll cover the return shipping and issue a full refund. 

But trust us, installation takes just 15 to 20 minutes, and once you follow the steps to audition them, you won't even consider sending them back!

2. Are shipping costs covered in the event a swap or replacement is needed?

100% covered. Unless damage to a speaker/griller occurred during installation or you mistook your speakers for rocks and threw them at a passing wild boar, we'll cover all shipping costs in the event a speaker is problematic in any way. If you caused damage during installation, of course you'll be responsible for all costs including speaker(s), grilles, and shipping.

3. Is the 4-Year Warranty transferable?

The warranty is non-transferable. If you're buying or selling used speakers, that's par for the course.

Installation

1. How do I install my Audio Uprising upgrades?

It's simple. Head to our Installation Guides and find your specific upgrade. Further, there will be a QR code in your packaging that you can simply scan with your smartphone and it will take you directly to a video covering the process.

2. What tools do I need to install my Audio Uprising upgrades?

Great news—all the tools you need are included in your Audio Uprising kit.  Yep, you heard that right.  No digging through the garage, no hunting down your neighbor for that missing 10mm socket.

While every vehicle is a little different, your kit has everything to get the job done—no extra trips required.  Just open the box, grab the tools, and you’ll be up and running in under 20 minutes.  Simple, fast, and hassle-free.  Let’s get to work!

3. I'm hearing a "rattle" or distortion on my new Speaker...what’s the quick fix? 
  1. Pop off the grille over the installed midrange speaker
  2. Check if the tweeter wiring harness is touching the top of the midrange speaker
  3. Tuck the tweeter wiring so that it’s positioned away from the top of the midrange driver, ensuring it doesn't touch or interfere with the midrange speaker
  4. Test the sound BEFORE snapping the grille back on
  5. If the distortion is gone, you’re good to go
  6. Reinstall the grille
  7. Rock on!
4. The Driver Side Midrange on my 2024+ JL Wrangler or JT Gladiator doesn't seem to fit ...

The 2024+ JL Wrangler and JT Gladiator have a small change in the sub-dash assembly on the driver’s side.  

To install your new midrange driver, you'll need to slightly rotate the driver's side midrange after placing it in the cavity so the plug on the basket tucks securely under the lip.

For a visual guide, check out the short video on our Installation Guide page.

Shipping + Returns

1. How long will it take for my order to arrive?
  • Orders usually ship within one business day after the order is placed
  • Orders will be fulfilled from our distribution center in Huntley, Illinois
  • For Domestic Orders: Shipments are sent via UPS Ground or USPS Priority Mail without a signature requirement; Delivery typically takes 2 to 4 business days to most states

For detailed shipping information, click here.

2. Do you ship internationally?

For detailed shipping information, click here.

3. Do you offer expedited shipping?

We currently don’t offer expedited shipping or third-party billing options.  Rest assured, we ship within the same or next business day, so your order should arrive without delay!

4. How long do I have to return a product after I receive it?

You have 60 days from the day you receive your upgrade to fully evaluate and audition the speakers.  If you’re not completely satisfied during this time, you can return them at no cost.

All returns must be returned in their original packaging.

All returns must have a Return Authorization Number.

Contact us directly for an RA.

5. Am I responsible for return shipping costs?

Audio Uprising covers return shipping costs if you're not satisfied with your upgrade for any reason within the Risk-Free 60-Day Audition period.  You have 60 days from the day you receive your upgrade to take advantage of this return policy.

All returns must be returned in their original packaging.

All returns must have a Return Authorization Number.

Contact us directly for an RA.

6. Why is original packaging required for returns?

For returns to be eligible for free return shipping, items must be sent back in their original packaging. This helps ensure the product arrives safely and is in resellable condition.

  • Why This Matters: The original packaging is designed to protect the product during transit. Without it, the risk of damage during return shipping increases, and we may not be able to accept the return as part of our free return policy.

We understand that life happens, and if the original packaging is no longer available, feel free to contact our customer service team. We’ll work with you to find the best solution!

7. When will my refund be issued?

Your refund will be processed and returned to your original payment method within (5) business days of us receiving and reviewing your return.

Risk-Free 60-Day Audition

We make it easy:  

  1. Install your new speakers
  2. Ensure all settings on your radio/source unit are set to flat, and all device EQ modes are set to "off" or "flat”
  3. Audition them for 2 to 3 hours to break in the speakers using our Spotify playlist and your favorite tunes   
  4. Enjoy your music like never before!

If you’re not completely satisfied, we'll cover the return shipping and issue a full refund.

But trust us, installation takes just 15 to 20 minutes, and once you follow the steps to audition them, you won't even consider sending them back!

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4-Year Warranty

We make an incredible product and stand behind it 100%. With decades of expertise in vehicle sound system design, we draw on a deep foundation of engineering know-how and thoughtful material selection to create speakers that are not only high-performance but also built to stand the test of time.

If you suspect an issue, contact us

We’ll help you troubleshoot, and if the speaker is causing any issues, we’ll send you a free replacement. It’s highly unlikely you’ll ever need the warranty, but there’s nothing wrong with a little peace of mind!

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Returns / Exchanges

At Audio Uprising, you can return any installed upgrade within 60 days for any reason, and we’ll cover the return shipping costs.

To initiate a return, you’ll need a Return Authorization (RA) number, which you can obtain by contacting us directly. Refunds will be issued to your original payment method within 5 business days of receiving and processing your return.

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Military Discount

The entire team at Audio Uprising would like to say thank you to all the brave men and women who serve, and have served, in our nation's armed forces. We'd like to honor those heroes in every way that we can.

Please enjoy 10% off of your order. In receive your discount, send us a message using our contact form so we can create a custom invoice for your order. To expedite the process, please include the vehicle make, model, and model year.

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